Behavioral Science Lab

Personality

The Personality Test Career Deep Read

Career Intelligence

Elevator Pitch AI Impact Map Personal Brand Strategy Ask Coached

The Lab

The Coached Model Coached Premium Coached Weekly Pricing
Mentor’s Corner

The art of seeking out tough feedback (and why you need to master it)

About Rohan

Hey, I’m Rohan!

I write thoughts about life and career strategy a few times a month.

I run Coached, the behavioral science lab, and Resume Worded, the best software for job seekers.

A good place to start is our free 3‑minute, science-backed personality test.

When you watch guys like Kevin Hart and Chris Rock do stand-up, it all looks so effortless and natural.

The timing of their jokes. Their facial expressions. The stories they tell. It feels like they're just naturally funny.

But what you see on stage isn’t natural at all. It’s a performance that’s been honed for weeks, months, or even years, by testing out material at small comedy clubs unannounced.

This illustration couldn’t be loaded.Open the original image ↗

Kevin Hart performs at Madison Square Garden, but in the year leading up to it, he's workshopping every joke in front of 20 people at a tiny venue.

New joke gets a laugh? Keep it.

Bombs? Scrap it. Try a different angle. Test again.

So, the key ingredient for a legendary comedy routine isn’t “humor” necessarily.

It’s feedback. Comedians are masters at getting feedback — and using it.

Careers work the same way. There's a gap between how you think you come across and how you actually come across, and most of your blind spots live in that gap. The way to close it is feedback — but most don’t seek it. It's uncomfortable, and when they do ask, they ask badly.

So let's fix that.

Don't bite

When someone gives you feedback, your instinct will be to defend yourself. "But I did that because..." or "Well actually, the context was..."

Don't. Say "I hear you" or "thanks, that's helpful." Pause for a minute (or longer). Evaluate if they’re right later.

I’m sure you know those people who get defensive at the tiniest suggestion. You never give them feedback again. It's not worth the hassle. Don't be that person. Show people you're coachable, and they'll keep giving you the thing you need most.

This illustration couldn’t be loaded.Open the original image ↗

Why "any feedback?" doesn't work

Most people do ask for feedback. They just ask badly.

"Any feedback on my presentation?" will almost always get you "Yeah, it was great!" People are polite. Vague questions make it easy to dodge.

If you want useful feedback, you have to make it specific and make it safe. A few ways to do this:

  • Ask about a specific moment. Instead of "feedback on my presentation?", try "Did my answer about pricing sound defensive? Feel free to be blunt." When you pinpoint a moment and invite honesty, people give you something useful.

  • Ask for a 0-10 score. When you finish a project or task, ask for a score between 0 and 10. Nobody says 10, so you follow up: "What would've made it closer to a 10?" Now they have to give you something specific. (h/t Adam Grant for this one.)

  • Give them permission to be honest. Most people hold back because they're worried about how you'll react. So tell them directly:

    • "Hey, I've been trying to get better at X — you've seen me do it enough, what am I missing?"

    • "I genuinely won't be weird about it. I'm asking because I trust your read on things."

My point: make it easy and safe for the other person to be honest. Most people won't volunteer tough feedback. But they'll give it if you ask the right way.

This illustration couldn’t be loaded.Open the original image ↗

Not just at work

When people hear "feedback" they automatically think about work.

But I’m guessing you're trying to improve at things outside work too — maybe your health, your attitude towards life, how you handle stress, whether you're playing it too safe. Feedback’s how you get better at those too.

Where do you get that feedback from? Your friends.

Same rules: be specific, make it safe. Ask a close friend for feedback on something you’re trying to get better at. It’s uncomfortable to ask (…but that’s how you grow).

This illustration couldn’t be loaded.Open the original image ↗

AI is a cheat code here

The hardest part about feedback is the awkwardness of asking for it. AI removes that. Paste a presentation or email into Claude or ChatGPT and ask "where is this weakest?" or "what would a skeptical audience push back on?" and you'll get a more direct answer than most people would give you.

One thing to watch out for: you’ve probably experienced this, but AI is way too agreeable by default. Ask "is this good?" and it'll say yes. You have to actively tell it to be critical, or you'll just get reassurance.

If you want that kind of honest feedback on your career, here’s something to try: Career Deep Read. It’s very effective.

You just give it your LinkedIn URL (that’s it), and in ~2 seconds, it decodes your career and tells you what to look out for.

It doesn't sugarcoat things, which is kind of the whole point of this essay. Worth trying: coached.com/deep-read

This illustration couldn’t be loaded.Open the original image ↗

Not all feedback is equal

All of the above — human feedback or AI feedback — comes with the same caveat: you still need judgment about what to listen to.

If you wanted to be a stand-up comedian but asked someone who's sensitive to your style of jokes, they'd probably say they hate it. That feedback isn't useful — it's not coming from your target audience. Humor's subjective.

This illustration couldn’t be loaded.Open the original image ↗

The point is, take in everything you hear as a data point, not a verdict. Not all feedback is good feedback. But the people who seek it out — even the bad stuff — are always the ones who improve the fastest.

 
Illustration of Rohan Mahtani
Written by Rohan Mahtani
From Coached Weekly, issue 348.

I also send these out by email.

This is Coached Weekly, my career notes where I share the tiny % of ideas that actually work in real careers. It takes 5 minutes to read, but could speed up your career by years. I write this myself (no AI). —Rohan Mahtani (LinkedIn)

Free. Unsubscribe any time.Read an issue first
Another essay5 min read

The 10% trick to standing out at work

Don't ask me why, but a while back I watched a mini-documentary about one of the world's most expensive hobbies:

Share this essay

From the essay

Original image ↗

Copy link