Privacy Policy

Last updated: November 7, 2026

Coached provides digital career tools and assessments, including career reports, personal brand strategies, LinkedIn positioning, pitches, and answers to career questions. Our software uses the information you provide to personalize these results. This policy explains what we collect, how we use it, and the choices you have.

What we collect

• Account information — your email address and, optionally, your name. We use passwordless login, so we don't store passwords.
• Assessment responses — your answers to assessment questions, including selected responses, text, and voice answers where offered.
• Résumés and career information — documents you upload and the information extracted from them, such as your work experience, education, and skills, as well as career details you enter yourself.
• Questions and results — questions and follow-up messages you submit to career tools, and the reports, strategies, pitches, assessment results, and answers generated for your account.
• LinkedIn profile data — if you choose to use a LinkedIn profile with our career tools, we use a third-party API to retrieve the publicly available content of the profile URL you submit. Coached does not scrape, crawl, or directly collect data from LinkedIn. We only access information the profile owner has chosen to make publicly visible through their own LinkedIn privacy settings, and we store the information needed to generate your results, make them available in your account, and let you reuse your career profile across our tools.
• Payment information — payments are processed securely by Stripe. We retain payment and subscription records to manage your access and billing. We do not see or store your full card details.
• Usage and technical information — information about how you use the website, such as pages visited, browser and device information, IP addresses, and service logs, used to operate, secure, and improve the service.
• Newsletter subscription — if you opt in to Coached Weekly, we store your email for that purpose. Every email includes an unsubscribe link and you can opt out at any time.

How we use your data

• To score assessments and generate personalized career reports, strategies, pitches, LinkedIn copy, and answers to career questions.
• To save your results, maintain your career profile, and use relevant information from that profile when you request another tool or a follow-up answer.
• To manage your account, subscription, and access to paid features.
• To send you transactional emails (verification codes, results).
• To send you our newsletter, if you opted in.
• To provide support, diagnose errors, prevent abuse, and improve and develop our product.

How AI is used within the tools

AI powers analysis, writing, and voice transcription within Coached's career tools. To provide a result, we send relevant information to our AI service providers. Depending on the tool, this can include your career profile, résumé content, assessment answers and scores, questions, voice recordings, or relevant earlier results and messages.

This processing is used to deliver the features you request. Our AI providers do not use your data to train or improve their models. We do not sell or share this content with third parties for their own purposes.

Third-party services

• AI service providers — analysis, report generation, answers, and voice transcription for the tools you use.
• Profile data provider — retrieving public LinkedIn profile information when you submit a profile URL or username.
• Stripe — payment processing and subscription management.
• Google Analytics — website usage measurement using cookies and browser and device information.
• Meta — measuring which ads lead to purchases and improving our advertising.
• Cloudflare — bot protection and security.
• Email delivery service — to send transactional and newsletter emails.

Saved profiles and results

We store career profiles, assessment responses, messages, and generated results so you can return to them and use them across Coached's tools. You can request deletion of your account and data by contacting us below.

Cookies

We use a small number of cookies to keep you logged in and to support analytics. Google Analytics sets its own cookies to measure site usage. You can disable cookies in your browser settings, though this may affect functionality.

Your choices

• You can unsubscribe from our newsletter at any time using the link in any email.
• You can request deletion of your account and data by emailing us.

Contact

If you have questions about this policy or your data, reach us at support [at] coached.com.