Terms of Service

Last updated: March 2026

By using Coached, you agree to these terms. If you don't agree, please don't use the service.

What Coached is

Coached is a behavioral science product that uses AI to generate personality assessments and career reads. Our tools are designed to surface insights and provoke reflection — they are not professional advice. We don't guarantee specific career outcomes, and our assessments should not be treated as clinical or psychological evaluations.

Your account

You need a valid email address to use Coached. You're responsible for keeping your account secure. We use passwordless login, so there's no password to manage — just don't share your magic links with others.

Content you submit

When you use Coached, you may submit text responses, voice recordings, or LinkedIn profile URLs. By submitting content, you confirm that:

• You own the content or have the right to submit it.
• If you submit a LinkedIn profile URL, it should be your own profile, or a profile you have explicit permission to analyze. Do not submit other people's profiles without their knowledge or consent.
• Your content doesn't violate anyone else's rights.

You retain ownership of what you submit. We use it only to provide the service to you.

LinkedIn profile data

Coached does not scrape, crawl, or otherwise directly collect data from LinkedIn. When you submit a LinkedIn URL, we use a third-party API to retrieve the publicly available information on that profile — the same information that is visible to anyone who visits the profile URL without being logged in to LinkedIn.

We only access public profile data that the profile owner has chosen to make publicly visible through their own LinkedIn privacy settings. We do not access private or restricted LinkedIn data, we do not log in to LinkedIn on anyone's behalf, we do not use bots or browser automation, and we do not collect or store LinkedIn data in bulk. Each lookup is initiated by a user, for a single profile, at the time of their request.

AI-generated content

Your assessment results, deep reads, and other outputs are generated by AI language models. While we've designed our models carefully, AI-generated content can be inaccurate, incomplete, or occasionally off-base. It's meant to be thought-provoking, not definitive. Use your own judgment.

Payments and refunds

Coached offers an extremely generous free tier so you can experience the product before paying for anything. Paid features (like the full Coached impact assessment and follow-up reads) are one-time or subscription purchases processed by Stripe.

Because our AI processing costs are significant and incurred the moment your result is generated, we can not offer refunds for completed purchases. If something went genuinely wrong — a technical error, a result that didn't generate — reach out to team [at] coached.com and we'll make it right.

What you can't do

• Use Coached for anything unlawful or harmful.
• Submit content you don't have the right to use.
• Attempt to reverse-engineer, scrape, or automate access to our service.
• Resell, redistribute, or commercially repurpose AI-generated results.
• Abuse the service in ways that degrade it for others (excessive automated requests, etc.).

Availability and changes

We may update, modify, or discontinue features at any time. We'll do our best to keep things running smoothly, but we don't guarantee uninterrupted access. If we make material changes to these terms, we'll update the date at the top of this page.

Limitation of liability

Coached is provided as-is. We do our best to make it useful and accurate, but we don't make warranties about the completeness or reliability of any AI-generated content. We're not liable for decisions you make based on your results, or for any indirect or consequential damages arising from your use of the service.

Termination

We may suspend or terminate your account if you violate these terms. You can stop using Coached at any time. If you want your data deleted, email us and we'll take care of it.

Contact

Questions about these terms? Reach us at team [at] coached.com.